1. What information do we collect?
Information We Collect Directly. We collect information you provide to us when you: create an account with us or register to use certain Services; submit a web form or otherwise contact us; participate in surveys or promotions; register for events we sponsor; or submit information about real estate interests and preferences (e.g., search criteria for new home purchases). This personal information we may collect generally includes:
- Contact information and profile data: such as your name, address, email and other contact information, as well as any personal data you post or submit, such as demographics, preferences or that we otherwise send through your account.
- Real estate and property information: information about past and present purchases, sales and property listings (such as address, price, photographs and property details) and other information you provide, such as real estate searches and preferences, whether you plan to buy or sell. real estate, home search criteria and preferences, language preferences, household members, real estate purchase financing information, co-owners and other information related to the purchase or sale of real estate.
- Communications and Interactions: When you email, call or otherwise communicate with us and members of our team, we collect and maintain a record of your contact information, communications and our responses. We also maintain records, communications and information you post in chat sessions, forums and other areas of the Services, as well as on our social media channels, and information you provide to us in connection with any customer service requests.